Privacy Policy

1. Information We Collect

We collect the following user information when you use our services:

• Name
• Phone number
• Email address
• Device information (device type, OS, browser)

This information is collected to provide, maintain, and improve our services.

2. How We Use Your Information

We use your information to:

• Deliver and operate our services
• Send OTP codes, account verification, and authentication messages
• Send service-related notifications and updates
• Respond to support requests
• Improve our products and user experience

Phone numbers may be used for notifications, OTP verification, or service-related communication.

3. Messaging & Communication Channels

We use WhatsApp and other communication channels to send service-related messages, including but not limited to:

• OTP and verification codes
• Account and transaction alerts
• Service updates and notifications
• Customer support responses

By using our services, you consent to receiving messages through these channels related to your use of our products and services.

4. User Consent

By registering for or using our services, you consent to the collection and use of your information as described in this policy. You also consent to receiving service-related messages via WhatsApp, SMS, or other messaging platforms.

5. Data Sharing

We do not sell user data. Your data is shared only with third-party service providers (such as messaging providers) that are necessary to deliver our services. These providers are contractually bound to protect your data.

6. Opt-Out

You may opt out of non-essential communications at any time by contacting us at the email address below. Please note that opting out of transactional messages (such as OTP and account alerts) may affect your ability to use certain features of our services.

7. Data Deletion

Users can request deletion of their personal data at any time by emailing us. We will process deletion requests within 30 days and confirm once your data has been removed from our systems.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

9. Contact Us

For any privacy-related questions, concerns, opt-out requests, or data deletion requests, please contact us at:

support@testexa.com